Information Services
Vodafone's extensive range of information services
will keep you informed, whether you're in the office
or visiting a client. If you need to find the nearest
car rental outlet or check on the traffic ahead, we've
got it covered. Easy to use and, of course, value for
money, your Vodafone mobile phone provides a gateway
to the important news you need to know.
Vodafone Infoline
Some services (such as AA Vodafone Roadwatch) can be
accessed directly, but a convenient umbrella number
for some of the most popular information services is
the Vodafone Infoline. Dialling 2222 from your mobile
gives you access to the following:
- AA Vodafone Roadwatch
- AA Weather Watch
Calls to the Vodafone Infoline are charged at 30p per
minute (excluding VAT), though different charges may
apply to services accessed through it.
Met Office
More and more business people need to travel to meet
clients and suppliers around the UK and abroad these
days. By knowing the conditions you will face on the
roads or on the railways before you set off, you can
plan ahead and ensure you arrive for that important
meeting in good time. The latest weather information
is available on your Vodafone straight from the Met
Office.
The news is sent via text messages, with inshore weather
forecasts updated three times a day, and shipping area
forecasts every six hours.
Dial 08700 767 838 from your Vodafone mobile phone
to access this service.
AA Vodafone Personal Roadwatch Service
"You're cruising home on the A62 when suddenly
you're nose to tail. What's the hold-up? How long is
the jam? Would it be quicker turning off at the next
junction and taking another route? Dial 2222 from your
Vodafone mobile to get the answers.
It's quick - the system automatically locates you and
gives you the latest traffic information for your area.
It's comprehensive - you can get details on specific
motorways or A roads.
To use AA Roadwatch:
- Press 1 for a live traffic report for a specific
motorway
- Press 2 for a live traffic report for a specific
A road
- Press 3 for regional information on traffic around
the UK
- Press 4 for regional information on weather around
the UK
- Press * for instructions
It usually takes less than a minute to get the information
you need. And with calls costing only 45p per minute
(Inc vat), can you afford not to find out?".
Please note that Corporate customers on a mobile virtual
private network (MVPN) will need to add a 981 prefix
before dialling 2222.
Vodafone Directory Assistance and International
Directory Enquiries
When you need to find a number and get through fast,
Vodafone's Through Connect service can help. Dial 197
from your Vodafone. An operator will find the number
and connect you to it straight away. This is especially
useful if it is not convenient to write a number down
and then dial it (like when you're driving using a hands-free
kit).
You can also find out international numbers by dialling
197.
Calls to 197 cost 50.2p per minute (excluding VAT).
Customer Care
Sometimes problems can't be avoided. But sorting them
out is as quick and easy as calling Vodafone's Customer
Care team. Just phone 191 from your mobile and the team
will do all they can to make sure you're getting the
service you need.
This service is free from a Vodafone mobile. From a
fixed-line phone it will be charged at the standard
rate and you will need to dial 07836 191 191.
Emergency Services
For Police, Fire or Ambulance services, dial 999 or
112.
All calls to the emergency services are free.
Premium Rate
Vodafone provides cost-effective audiotex services to
Information and Service Providers in the Premium Rate
market, through a range of managed Interactive Voice
Response (IVR) facilities.
For more information about these services contact Vodafone
enquiries: 08700 700900
Vodafone Voice Services
Digital quality interactive and passive voice response
services with Call Forwarding, Live Feed, connection
to Host Databases, Mass Access and more. Example services
are traffic and weather information, sports results
and share prices.
Vodafone Fax Services
Ideal for remote workers needing to access detailed,
specific information. A fax on demand facility using
the latest fax technology. Customers call in to poll
retrieve fax information automatically. Example services
are weather information, auction catalogues, product
updates and estate agent details.
Scoot
Do you need the name of a nearby taxi firm, a hotel
in a town you’re visiting or a new supplier for
your business. Dialling 333 from your Vodafone mobile
connects you to Scoot, the ultimate business directory
with listings for over two million companies.
Tell the operator what service or the type of business
you're looking for, and the information will be relayed
to you both verbally and via text message. On some mobiles
you can instantly dial the required number without having
to re-key it, or you can save it to your mobile phone’s
memory to refer to later.
Scoot is available 24 hours a day, 365 days a year,
and is FREE to Vodafone customers.
Information Alerts
Whatever business you're in, it pays to have the latest
information. But when you're out of the office it can
be hard to get the details you need, just when you need
them.
Now you can arrange for valuable information, from
share prices to the latest business news, to be sent
to your mobile as a text message. So you don't have
to find the information because the information finds
you.
Operator Services
Whether you need a number, help getting connected or
you simply want to talk with someone about your mobile
phone, Vodafone's operator services can help.
Vodafone Operator
Dial 100 from your Vodafone to speak to an operator.
This call is free.
You can also reach the Vodafone operator from a fixed-line
by calling 07836 1100. This call is charged at the standard
national rate.
Vodafone Directory Enquiries
If you're looking for a telephone number, just call
192 for the Vodafone Directory Assistance service. Our
operators will help you to look for a telephone number
anywhere in the UK.
Best of all, if you're on the move and dont have a
pen and paper, we'll send you the telephone number you
need as a text message. You can then add the number
to your phone memory - or simply call it.
Each call costs 60p (inc VAT) and you can ask for up
to two numbers. There is no additional charge for the
associated text message.
Short Message Service
Quick and easy to obtain no matter where you are. Information
delivered direct to Vodafone customers via a text message
on the mobile phone display. Ideal for delivery of share
prices, sports results or weather information etc.
Vodafone Premium Web Rate
Immediate access to the Internet for business people
who need information quickly. Access to designated websites
using a premium rate number - avoids the need for online
registration and credit card transactions.
Vizzavi
Vizzavi puts the power of the Internet in your hand.
It's a portal service that lets you access a variety
of internet services from your mobile phone. If your
job keeps you on the move, you'll find vizzavi will
help you keep in touch through e-mail, text messages
and information delivery.
Home Page
Your home page is your personalised link to vizzavi.
Together, we set it up to suit your individual or company
needs. It gives you online access to business news,
the latest weather and travel details and a range of
other information.
E-mail Alerts
One of the best things about e-mail is its speed. And
with e-mail alerts you can stay one step ahead of the
competition. Whether you're waiting for an important
message or want regular updates, vizzavi sends you a
text message as soon as an e-mail hits your inbox.
E-mail
E-mail is indispensible to modern business communications.
And now, with vizzavi, you can take it with you when
you leave the office. You can send, receive and organise
your e-mails from your mobile phone.
Text Message
Text Messaging is an economical way to stay in touch.
Vizzavi gives you a full range of text facilities, which
you access through your home page.
Information Alerts
Perhaps you want to know when a share price hits a high?
Or maybe you're waiting to hear whether a contract gets
signed before the deadline? Whatever you need to know,
with information alerts you can have that breaking news
sent directly to your mobile.
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